PersonalizationClosed (EN)

A profile triggers the PersonalizationClosed event when it clicks a personalization click away.


In the PersonalizationClosed event, the following fields are included:

  • Personalization_id & personalization_id_closed: the id of the personalization that the profile clicked away.

  • Personalization_variant_id & personalization_variant_id_view: the id of the personalization variant that made the profile click away.

  • Product array: (if any) the product that was shown in the personalization.

  • Go to Data and scroll to 'Events':

  • Click on the event PersonalizationClosed

Is the event not listed in the overview? Check if a personalization has ever been live in the account. If yes, check the Implementation. If not, put a personalization live.


The PersonalizationClosed event can be implemented automatically with:

The event can be implemented manually by loading: