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A profile triggers the ViewContent event when it views a product page on the website.

Content

In the ViewContent event, the following fields are sent along as a minimum:

Note: the product id in the event needs to match the SKU of the product in Squeezely!

When products are offered in more than one language, also the language (in which the product is viewed) has to be part of the productarray as language. The notation for the language is ISO-639-1-ISO-3166 alpha 2.

If more fields are displayed in the event, they will be additional fields are added to the event.

 How can I check the event in Squeezely?

  • Go to Data and scroll to 'Events':

  • Click on ViewContent

❓ Is the event not listed in the overview? ➡ Check the implementation

❓ Why aren't there any additional fields in the event? ➡ Add additional fields to the implementation of the event


 How can I check if the product id in the event matches the SKU of the product in Squeezely?

  • Check the product id in the event (see instruction above)

  • Go to Products

  • Search for the product id in the search bar

    • Is the matching product shown? Click on the product and check the SKU

    • Don't see the matching product? Please check the implementation

Implementation

The ViewContent event can be implemented automatically with:

🔌 Shopify Plugin (EN)

🔌 https://squeezely.atlassian.net/wiki/pages/resumedraft.action?draftId=2618327072

🔌 Lightspeed Plugin (EN)

The event can be implemented manually with:

🧩 Smart Tracking (EN)

🏷 Custom Tracking (EN) ➡ 📦 https://squeezely.atlassian.net/wiki/pages/resumedraft.action?draftId=2617933898


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