[EN] Datatrics to Squeezely migration FAQ

Dear Valued Customer, 

Welcome to Squeezely! As you transition from Datatrics, we have created a concise FAQ to guide you. Explore our glossary, learn how to use Squeezely, access support, implement tracking scripts, and more. We are here to ensure a smooth journey. For any assistance, reach out to our support team. 

Glossary 

Datatrics and Squeezely use different terminology for elements in the platform. We made this glossary to make it as clear as possible for you: 

What is the best way to start learning to work in Squeezely? 

By using the platform! We created handy success cases you can follow to start and learn. We also recommend checking out the Demo! 

How can I contact Squeezely Support? 

You can file a support request on this page. 

Does Squeezely have a Help Center like Datatrics does? 

Most definitely! You can find it here. 

Can I easily implement the Squeezely tracking script in Google Tag Manager? 

Yes! We created an easy import file for you so you can easily capture GA4 events and send them over to Squeezely. 

How do I connect my tools to Squeezely? 

It is mostly the same as in Datatrics, often via OAuth or by adding API keys/secrets to the connector pages. All connectors can be found on this Apps page in Squeezely. 

I am missing a connector. What now? 

There is a good chance we are already working on it. Please get in touch with your migration contact about it. 

Can I group personalizations in Squeezely like I group my touchpoints in campaigns? 

Personalizations are all listed together on the personalization page. You can add labels to group and easily find them. 

Can I use the styling (CSS) and JavaScript from my Datatrics touchpoints in Squeezely? 

If your touchpoint was fully built in HTML/CSS/JavaScript you can easily copy the code from Datatrics to Squeezely. If this is not the case, you need to rebuild it manually. 

Can I add multiple product feeds to one merchant? 

Yes! But it is good to know that Squeezely merges products into one product. You can still use different languages and use their content in your personalizations. 

I use a lot of helpers in my touchpoints. Does Squeezely support this as well? 

Yes! Although they are called Nunjucks. You can find documentation on them here. 

I use Datatrics touchpoint feeds in my Email Service Provider but cannot create a feed personalization in Squeezely. 

No worries! Feeds to use in Email Service Providers can be found in your product sets. Click on the three dots on the right of the product set to find the product RSS feed URL. The variable to use for Squeezely is an email address instead of a profile ID in Datatrics.