Entry targeting (EN)

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Last updated: Dec 27, 2021
2 min read

In entry targeting you can determine when profiles are added to the journey.

Entry behavior

With the entry behavior you can determine how often a profile can enter the journey. For the entry behavior you have the following options:

  • Customers are not allowed to enter this journey again after reaching the goal audience

When profiles have reached the goal node they are not allowed to enter the journey again.

  • Customers are only allowed to enter this journey again after leaving the journey

When profiles have left the journey they can join the journey again.

  • Customers are always allowed to enter this journey, even if they are currently in this journey

Profiles can enter the journey several times, even if they are already in the journey.

Entry audience (OR Entry rules)

Entry audiences allow you to select one or more audiences as entry audience:

Profiles that join the relevant audiences will be added to this journey.

Attention: profiles will only be added to the journey when they are added to the audience, so not when they are already part of the relevant audience.

Entry rules (OR Entry audience)

With entry rules you can add profiles to the journey on the basis of rules

When profiles meet the rules, they are added to this journey.